Wenger (1998)argues There Are Three Ways of Managing Boundaries in Communities

question 19

Multiple Choice

Wenger (1998) argues there are three ways of managing boundaries in communities of practice: people,artefacts,and interaction.An organization creates focus groups where customers and sales staff discuss perceptions and expectation of products,sales and service quality.This is an example of using ______ as a way of managing boundaries.

• A)artefacts
• B)people
• C)interaction
• D)feedback

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Definitions:

Internal Attribution

The tendency to explain someone's behavior based on internal characteristics, such as personality, rather than external circumstances.

Generous Person

An individual characterized by a readiness to give more of something, as money or time, than is strictly necessary or expected.

External Attribution

The process of attributing the cause of one's own or another's behavior to external factors or situations beyond one's control.

Consensus Information

Information agreed upon by a group, often used in decision-making or predictions.