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The Cyclically Balanced Budget

question 37

Multiple Choice

The cyclically balanced budget:


Definitions:

Employee Development

Initiatives and programs aimed at improving staff skills, competencies, and career prospects for better performance and job satisfaction.

Compensation

The complete sum of cash and non-cash compensation given to an employee by an employer in exchange for the work done as requested.

Internal Marketing

The notion that a service organization must focus on its employees, or internal market, before successful programs can be directed at customers.

Customer Experience Management

A business strategy focused on managing and improving the entire customer experience across various touchpoints and interactions.

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