ISO 9000 Standards Allow Firms to Demonstrate That They Follow

question 110

Multiple Choice

ISO 9000 standards allow firms to demonstrate that they follow documented procedures for all the following except

• A)fixing product defects.
• B)re-engineering.
• C)testing products.
• D)training workers.
• E)keeping records.

Assess the impact of variances on performance evaluation systems.

Understand the treatment of year-end balances in variance accounts.

Recognize the role of engineers and other professionals in setting standard costs.

Analyze the impact of labor rates and efficiency on production cost variances.

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Definitions:

Horizontal Transfer

The process in which an employee moves to a different job at the same level of hierarchy in an organization, often to gain varied experience or utilize different skills.

Near Transfer

The application of learned skills and knowledge to similar contexts or situations that are closely related to the original learning environment.

Learning Transfer System Inventory

A tool designed to assess how well an organization supports the application of new skills and knowledge gained through training.

Transfer Resistance Points

Challenges or obstacles that hinder the successful application of learned skills or knowledge in different or real-world settings.