In A(n)________ System,the Customer Is an Active Participant,but in A(n)________

question 107

Multiple Choice

In a(n) ________ system,the customer is an active participant,but in a(n) ________ system,the customer is not an active participant.

• A)low-contact;high-contact
• B)active;inactive
• C)high-contact;low-contact
• D)high-interaction;low-interaction
• E)low-interaction;high-interaction

---

Definitions:

Freud

Sigmund Freud was an Austrian neurologist who founded psychoanalysis, a clinical method for treating psychopathology through dialogue between a patient and a psychoanalyst.

Psychosexual Development

Freud's theory that child development occurs in a series of fixed stages, each characterized by sexual interest and pleasure centered on a particular area of the body.

Anal Stage

The second stage in Freud's theory of psychosexual development, focusing on control issues and toilet training during toddlerhood.

Oral Stage

The initial phase in Freud's psychosexual development theory where an infant's pleasure centers are focused on the mouth, leading to behaviors such as sucking and biting.