The Concept That Emphasizes That No Defects Are Tolerable and That

question 16

Multiple Choice

The concept that emphasizes that no defects are tolerable and that all employees are responsible for maintaining quality standards is called

• A) performance quality.
• B) total quality management.
• C) quality reliability.
• D) quality ownership.
• E) a quality circle.

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Definitions:

Hierarchy Of Needs

A psychological motivational theory that describes human needs as a five-level hierarchy represented in the shape of a pyramid.

Self-Determination Theory

Argues that three needs—autonomy, competence, and relatedness—can explain much of human behavior.

Power Motives

The underlying psychological desires that drive individuals to seek control, influence, or authority over others.

Henry Murray

An American psychologist and one of the pioneers of personality psychology known for developing need theory and the Thematic Apperception Test (TAT).