Consider the Following Argument: Marcia's Command Skills Rely on Her

question 41

Multiple Choice

Consider the following argument: Marcia's command skills rely on her ability to get to know what makes people "tick" and thereby communicate well with them;she must rely on this ability,without which effectively leading people in any manner would not be possible.Which of the following,if true,would strengthen this argument?

• A)Marcia can quickly train new employees on company best practices and get them started on their work.
• B)Marcia relies on a small group of trusted colleagues to keep abreast of industry best practices.
• C)Employees have reported that they feel that Marcia listens well and that she "gets" where they are coming from.
• D)Marcia's employees indicate that she tends to not spend much one-on-one time with them personally.
• E)Marcia's immediate superior likes to be able to get to know each of Marcia's employees personally.

Acknowledge the role of genetics and environment (nature vs. nurture) in shaping personality traits.

Understand the principles and effects of persuasion in communication.

Recognize the psychological theories related to persuasion, including the elaboration likelihood model.

Identify the factors influencing the effectiveness of persuasive messages.

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Definitions:

Organizational Values

The core principles and beliefs that guide and shape the behavior and culture of an organization and its employees.

Corporate Values

The core principles and beliefs that guide a company's behaviors, decisions, and culture.

Personal Values

Core beliefs or standards that guide and motivate attitudes and actions.

Cognitive Dissonance

The mental discomfort experienced by a person who holds two or more contradictory beliefs, ideas, or values at the same time.