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Controlling and Modifying Employee Behaviour Through the Use of Systematic

question 18

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Controlling and modifying employee behaviour through the use of systematic rewards and punishments for specific behaviours is known as reinforcement.


Definitions:

Supplier-producer Cooperation

A collaborative relationship between suppliers and manufacturers aimed at optimizing the efficiency of production and the quality of the products through mutual effort and alignment of processes.

Marketing Mix

The set of tools that a company uses to influence demand for its product, typically categorized into four Ps: Product, Price, Place, and Promotion.

Consumer Behavior Process

The series of actions and decision-making steps that consumers go through before, during, and after purchasing a product or service.

Purchase Decision

The conclusion or resolution reached by a consumer after evaluating alternatives in the buying process.

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