A Manager Makes Several Changes in His Employees' Working Environment

question 201

Multiple Choice

A manager makes several changes in his employees' working environment to see if morale increases. Assuming the Hawthorne Effect is operating, which of the following is most likely to result?

• A) Employees will be annoyed with the changes.
• B) Some of the changes will work better than others.
• C) There will be no effect because the cause of the employees' morale problems has not been identified.
• D) No environmental changes can be made in the employees' work environment due to the nature of their work.
• E) Employee productivity will increase irrespective of which changes are made.

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Definitions:

Extraction Cost

Refers to the expenses involved in removing natural resources from the earth, such as mining or drilling.

User Cost

The cost associated with using a durable asset over a period, including the depreciation of the asset and possibly other expenses like maintenance.

Transtheoretical Model

A theory of behavior change that outlines five stages individuals move through when modifying behavior, from precontemplation to maintenance.

Relapse

The recurrence of a disease or symptoms after a period of improvement.