Examlex
A mediator has more power than an arbitrator in a labour-management dispute.
Active Listening
The process of being physically and mentally engaged in the listening process and letting the listener know that you are engaged.
Asking Questions
The act of inquiring or seeking information by posing questions.
Passive
Taking no active role; accepting or allowing what happens without active response or resistance.
Paraphrasing
The act of rewording or rephrasing text or speech to clarify meaning without changing its original intent.
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