In Surveying Workplace Demographics Across Locations,Latisha Gibbons,the Swish HR Manager,observes

question 17

Multiple Choice

In surveying workplace demographics across locations,Latisha Gibbons,the Swish HR manager,observes that new female and minority hires are much more likely to be hired away by Swish's rivals than nonminority hires.She is concerned and suspects that minority employees are reacting to a chilly climate for them in the workplace.Charles Clarke,Swish's CEO,is less concerned,attributing the attrition to Swish's rivals' stronger visibility among markets serving women and minorities. Which of the following,if true,would support Clarke's position that the firm does not have a diversity problem?

• A)The corporation's code of ethics specifically prohibits any form of employment discrimination.
• B)Statistical analysis of middle- and top-management levels reveals no evidence of gender or ethnic bias.
• C)The firm's vice-president for operations,the CEO's most powerful associate,is a visible minority.
• D)The firm recently instituted a system-wide voluntary training program in diversity sensitivity.
• E)The newest advertising campaign creates catchy versions of brand slogans in Spanish as well as English.

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Definitions:

Internal Operations

The processes and activities within an organization that contribute to its effective functioning, including production, human resources, and administrative tasks.

External Intelligence

Information gathered from outside an organization to support decision-making processes.

Big Data

Extremely large datasets that may be analysed computationally to reveal patterns, trends, and associations, especially relating to human behavior and interactions.

Business Analytics

The practice of iterative, methodical exploration of an organization's data with emphasis on statistical analysis to drive decision-making.