Identify and Explain the Rights of Consumers

question 254

Essay

Identify and explain the rights of consumers. How did these rights originate? What can business firms do to deal with these rights?

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Definitions:

Psychoanalytic

Pertaining to a psychological theory and therapy developed by Freud that emphasizes unconscious motives and conflicts as forces that determine behavior.

Client-centered

A psychological approach focusing on providing support that allows clients to explore and solve their problems in a non-directive environment.

Behavioral

Pertaining to the actions or reactions of a person or animal in response to external or internal stimuli.

Cognitive-behavioral Therapy

A form of psychotherapeutic treatment that helps patients understand the thoughts and feelings that influence behaviors, typically used in treating a wide range of disorders.