Barney, an Admissions Officer, Is Interviewing a College Applicant About

question 54

Multiple Choice

Barney, an admissions officer, is interviewing a college applicant about whom he has very high positive expectations. Barney is outgoing and cheerful during the interview, spends considerable time recruiting the applicant, and asks the applicant questions that solicit positive information. As a result, Barney is pleased with the applicant's performance and admits her to the school. This interview process demonstrates an example of

• A) the Hawthorne effect.
• B) a self-fulfilling prophecy.
• C) a contrast effect.
• D) entrapment.

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Definitions:

Communication Network

The structure and methods by which information is transmitted and received among members of an organization or social group.

Policies

Principles or rules that guide decisions and achieve rational outcomes.

Procedures

Established methods or sequences of actions for performing tasks or achieving specific objectives, often documented for consistency and efficiency.

Downward Communication

Messages sent from the upper levels of the organizational hierarchy to the lower levels.