The Technique of Getting a Commitment from a Potential Customer

question 19

Multiple Choice

The technique of getting a commitment from a potential customer and then changing the terms of the agreement is best described as

• A) reciprocal concession.
• B) cognitive dissonance.
• C) the foot-in-the-door technique.
• D) lowballing.

Grasp the use of Pearson product-moment correlation coefficient in reliability and validity assessments.

Recognize the importance of interrater reliability and how it is assessed.

Understand the concept of internal consistency and its indicators.

Identify different validity types and their indicators in research measures.

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Definitions:

Affirmative Action Policies

Measures that support members of disadvantaged groups that have previously suffered discrimination in areas like education and employment.

Job Announcements

Public notifications by organizations about job openings they are looking to fill.

Target Of Discrimination

An individual or group that faces unjust or prejudicial treatment based on specific characteristics such as race, gender, age, or sexual orientation.

Assertiveness

The quality of being self-assured and confidently expressive without being aggressive.