When Considering the Types of Customers,which of the Following Would

question 55

Multiple Choice

When considering the types of customers,which of the following would best represent a saboteur?

• A)Tali,who leaves a negative review online for a product.
• B)Anna,who buys the product but doesn't use it.
• C)Gregor,who never buys the product at all.
• D)Horace,who wants to purchase the product but lacks the resources to do so.

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Definitions:

Trivialize

To make something seem less important, significant, or complex than it actually is, often minimizing its perceived value.

Insincere Flattery

Expression of praise or admiration that is not genuine, often done to gain favor or advantage.

Direct Approach

A communication strategy that involves stating the main point or request at the beginning of the message for clarity and immediacy.

Negative Message

Communication that conveys a refusal, rejection, or other unpleasant information.