When Asking Further Questions to Add Detail to Your Customer

question 75

Multiple Choice

When asking further questions to add detail to your customer journey map,which of the following might you discover by learning more about the "tasks" factor?

• A)The customer wants to understand more about the product before purchasing.
• B)The customer wants to get the product to fix a specific problem.
• C)The customer is feeling trepidation at spending money on the problem.
• D)The customer was disappointed not to find the product offered online.

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Definitions:

Demonstrable Relationship

A provable or observable connection between two principles, facts, or entities.

Equal Pay Act

A U.S. law enacted in 1963 aimed at abolishing wage disparity based on sex.

Equal Pay

The principle or requirement that individuals doing the same work must receive the same compensation regardless of gender, age, or other personal characteristics.

Male and Female Employees

Refers to workers of both genders within a workspace, highlighting the diversity of the workforce.