Danielle Will Be Offering a Tool-Sharpening Service at Her Garden

question 69

Multiple Choice

Danielle will be offering a tool-sharpening service at her garden and landscaping store on the first Tuesday of every month.She believes that this fulfills a customer need and that customers will help spread the word about her location and services.On which BMC component is Danielle focusing?

• A)value creation
• B)customer relationships
• C)market segmentation
• D)key activities