The Products of Service Providers Tend to Be More Customized

question 53

Multiple Choice

The products of service providers tend to be more customized than those of manufacturers because:

• A)different customers have different needs.
• B)the requirements of all customers are more or less the same.
• C)technological innovations have reduced variability.
• D)there is more capital required in service provision.
• E)service providers have limited contact with customers.

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Definitions:

Jury Deliberation

is the process by which a jury discusses a case privately to reach a verdict after hearing the evidence and arguments.

Low Status

The position or rank of an individual or group perceived as lower in comparison to others within a social hierarchy.

Norm of Simpatico

A social norm prioritizing harmonious relationships and congeniality among individuals and groups.

Collectivistic

Referring to cultures or societies that prioritize the needs and goals of the group over individual desires or achievements.