Which of the Following Is True of Services and Their

question 90

Multiple Choice

Which of the following is true of services and their providers?

• A)Service providers are more capital-intensive than labor-intensive.
• B)The quality of the service experience is controlled by a service contact employee.
• C)Service experience is usually constant irrespective of the person delivering or receiving it.
• D)Services can be provided in an isolated environment,away from customers.
• E)The degree of variation of inputs and outputs is negligible for services.

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Definitions:

Control Sequences

Instructions or steps designed to manage or regulate the operation of a system or process, often used in programming and engineering.

Structural Proteins

Proteins that form an essential part of the structure of biological cells and organisms, such as collagen in connective tissues.

Control Sequences

Control sequences are specific series of instructions or keystrokes used to perform tasks in computing and programming environments.

DNA Molecule

The double-helical structure composed of nucleotides that carries the genetic instructions used in the growth, development, functioning, and reproduction of all known living organisms and many viruses.