_____ Is a Philosophy That Uniform Commitment to Quality in All

question 31

Multiple Choice

_____ is a philosophy that uniform commitment to quality in all areas of an organization will promote a culture that meets customers' perceptions of quality.

• A)The just-in-time (JIT)inventory concept
• B)The service quality model
• C)Economies of scale
• D)The economic order quantity (EOQ)model
• E)Total quality management (TQM)

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