Examlex

Solved

Marketers Should Make It Difficult for Customers to Complain Because

question 4

True/False

Marketers should make it difficult for customers to complain because these complaints can easily create negative perceptions among other customers.


Definitions:

Psychological Disorder

A condition characterized by abnormal thoughts, feelings, or behaviors that may cause distress or impair functioning.

Proactive Coping

Proactive coping involves taking anticipatory actions to prevent or mitigate future stress or adversity before it happens.

Catastrophe

A sudden and widespread disaster that results in significant damage or suffering, often bringing about dramatic changes.

Suggestible

Being suggestible refers to the tendency of an individual to accept and act on suggestions by others, often used to describe a person's responsiveness to hypnosis or persuasion.

Related Questions