If a Physician and Patient Need a Controlled, Structured Setting

question 2

Multiple Choice

If a physician and patient need a controlled, structured setting, they may wish to try which of the following?

• A) Mediation
• B) Negotiation
• C) Arbitration
• D) Communication

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Definitions:

Reengineering

The fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in cost, quality, service, and speed

Less Bureaucracy

An approach aiming for streamlined operations, with fewer levels of hierarchy and simpler procedures.

Workflow Analysis

The study of business processes, identifying tasks and their sequences, to improve efficiency and effectiveness.