The Joint Commission's Standards of Performance, in Regards to Conflict

question 20

Multiple Choice

The Joint Commission's standards of performance, in regards to conflict management, refer to

• A) a system for resolving conflicts among individuals in a physician's office.
• B) a system for resolving conflicts among individuals in a nursing home.
• C) a process for managing people who argue.
• D) a process for managing conflict among leadership groups.

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Definitions:

Professional Associations

Organizations comprised of individuals from the same profession aimed at promoting and supporting the interests of its members.

Medical Activities

Tasks and procedures performed by healthcare professionals aimed at diagnosing, treating, and preventing diseases.

Reference

A source of information, such as a book, article, or person, that provides clarification, information, or citation pertaining to a specific subject.

Business Letter

A formal document used in professional communication that follows specific formats to convey messages between companies, clients, and other external parties.