Technician a Says Broken or Worn Engine and Transaxle Mounts

question 51

Multiple Choice

Technician A says broken or worn engine and transaxle mounts can cause a transaxle to have shifting problems. Technician B says poor shift boot alignment cannot cause a transaxle to jump out of gear. Who is correct?

• A)A only
• B)B only
• C)both A and B
• D)neither A nor B

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Definitions:

Claim Messages

Communication efforts directed towards asserting a right or demanding a benefit or compensation usually in a business or professional context.

Attention-Getting Devices

Techniques used in communication to capture the audience's attention at the beginning of a message or presentation.

Persuasive Memos

Written communications intended to influence or convince the reader about a particular action or decision.

Routine Messages

Standard or repetitive communications that convey regular, day-to-day information within the operations of an organization or between individuals.