Two Technicians Are Discussing How to Repair Minor Scratches on the Seal

question 32

Multiple Choice

Two technicians are discussing how to repair minor scratches on the seal surface of a shaft [the part of the shaft the seal rides on]. Technician A uses fine emery cloth to polish the seal surface. Technician B uses a mill file. Who is correct?

• A) A only
• B) B only
• C) both A and B
• D) neither A nor B

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Definitions:

Real Costs

The total cost of manufacturing or acquiring a product or service, including all expenses such as raw materials, labor, and overhead.

Quality Control

The systematic process to ensure that products or services meet defined standards and requirements through consistent measurement and corrective actions as necessary.

Defects Increase

Refers to a scenario where the number of flaws or errors within a product, process, or system rises, potentially reducing quality and customer satisfaction.

Process Capability Index

A statistical measure that evaluates a process's ability to produce output within specified limits, indicating the consistency and reliability of the process.