Technician a Says a Former Employer or Manager Is Not

question 11

Multiple Choice

Technician A says a former employer or manager is not a good reference to put on your resume. Technician B says only people who work in the automotive service industry should be used as references. Who is correct?

• A)A only
• B)B only
• C)both A and B
• D)neither A nor B

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Definitions:

Affinity Method

A technique used in project management and information sorting, where participants group ideas or issues based on their natural relationships or similarities.

Contract Zone

The range within which parties in a negotiation are willing to compromise and where an agreement can potentially be reached.

Interest-Based Bargaining

A negotiation strategy that focuses on collaboratively identifying underlying needs or interests to find mutually beneficial solutions.

Adversarial Bargaining

A negotiation process where parties have opposing interests and negotiate to reach a compromise.