In a Large Dealership, the Service Director Oversees the Operation

question 68

Multiple Choice

In a large dealership, the service director oversees the operation of ______.

• A) the service department
• B) the parts department
• C) the body shop
• D) all answers are correct

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Definitions:

Legitimate

Conforming to established laws, rules, or standards, often carrying the implication of being justified or official.

Coercive

Relating to or using force or threats to persuade someone to do something or to achieve compliance.

Process

A sequence of measures or procedures executed to accomplish a specific goal.

Information

Data that is accurate and timely, specific and organized for a purpose, presented within a context that gives it meaning and relevance.