Why Is It Important to Implement CRM Effectively and Efficiently

question 36

Essay

Why is it important to implement CRM effectively and efficiently? In what ways can a firm ensure that their use of CRM is both effective and efficient?

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Definitions:

Absenteeism

The habitual non-presence of an employee at their job, which can be due to various reasons including illness, personal matters, or disengagement with work.

High Cost

pertains to an expense that is considerably above the average or expected expenditure on goods or services.

Practices

Established methods or procedures followed by individuals or organizations in a specific field or profession.

External

Coming from outside a particular place or context, often referring to factors or influences that are outside of an individual's or organization's control.