The Three Outcomes of Influence Tactics Are _____

question 18

Multiple Choice

The three outcomes of influence tactics are _____.

• A) commitment, compliance, and resistance
• B) power, skills, and outcomes
• C) manipulation, ingratiation, and submission
• D) empowerment, obedience, and concession

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Definitions:

Empathy

The ability to understand and share the feelings of another person, often considered essential in therapeutic and caregiving settings.

Congruent

In agreement or harmony; when two things align or match in terms of shape, size, or position.

Incongruent

Incongruent describes a state or expression that does not align with one's true feelings or thoughts, leading to dissonance and confusion.

Additive

A substance added to something in small quantities to improve or preserve it, often used in the context of food, chemicals, or materials.