Peter, the Team Leader of IntraCall Inc, Is Not Satisfied

question 53

Multiple Choice

Peter, the team leader of IntraCall Inc, is not satisfied with the performance of his team due to the negative feedback and innumerous complaints received by dissatisfied callers. Which of the following measures can Peter adopt to build the reputation of his team and be considered an effective leader?

• A) He should identify and sack fire employees and reshuffle the entire team.
• B) He should concentrate on honing the strengths of his employees and putting them to best practice.
• C) He should concentrate on the weaknesses of his employees and focus on patching up such areas.
• D) He should focus on providing solutions to problems rather than asking tough questions.

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Definitions:

Representative Organisms

Species that serve as examples or proxies for a larger group of organisms, often used in research studies.

Savanna

A grassland ecosystem characterized by the trees being sufficiently small or widely spaced so that the canopy does not close, allowing sunlight to reach the ground and support an underlayer of grass.

Nekton

Aquatic animals that are able to swim and move independently of water currents, such as fish, whales, and squid.

Bottom-dwelling Organisms

Refers to organisms that live on or near the bottom of bodies of water.