A Third-Grader Calls Out an Answer in Class, Without Raising

question 48

Multiple Choice

A third-grader calls out an answer in class, without raising his hand. The teacher says, "Is your arm broken, Johnny?" The teacher's remark can be called a(n)

• A) direct request.
• B) indirect request.
• C) failure to establish common ground.
• D) pragmatic violation.

---

Definitions:

Want

A desire for something that is not necessary for basic survival but is sought for pleasure or satisfaction.

Customer Expectations

The standards or criteria that consumers believe a product or service should meet, affecting their satisfaction and loyalty.

Customer Dissatisfaction

The negative feelings or reactions customers have when their expectations or needs are not met by a product or service.

External Source

An entity or information that originates from outside an organization or research study.