Managers Who Stop by and Visit Their Service Locations Demonstrate

question 22

Multiple Choice

Managers who stop by and visit their service locations demonstrate ________.

• A) high standards
• B) a service vision
• C) a laissez-faire leadership style
• D) assurance
• E) an in-the-field leadership style

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Definitions:

Latent Insecurity

A hidden or underlying feeling of uncertainty or anxiety about oneself that may not be immediately apparent.

Personal Interaction

Direct communication or engagement between individuals, often leading to the exchange of ideas or building of relationships.

Reciprocal Determinism

The hypothesis suggesting that an individual's actions are a result of, and also impact, their personal characteristics and surroundings.

Unconditioned Reinforcement

A stimulus that naturally and automatically triggers a response without the need for prior learning.