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Customer contact leads to a decrease in variability in the process.
Standard Time
The established timeframe set to complete a specific task or process under normal conditions.
Labour Standards
The established amount of time required to perform a task, based on measurements of work performance, used for planning and payroll purposes.
Fair Day's Work
The expectation of a reasonable amount of work to be completed by an employee within a workday.
Classical Stopwatch Study
A time study method where a timekeeping device is used to measure the time it takes for a worker to perform a set of tasks or operations.
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