A Particular Customer Requirement Is Associated with a Technical Requirement

question 20

Multiple Choice

A particular customer requirement is associated with a technical requirement, has an importance of 3, a target value of 5, and a sales point value of 2. The absolute weight of this customer requirement is ________.

• A) 15
• B) 30
• C) 6
• D) 10
• E) 25

---

Definitions:

Carl Rogers

was an influential American psychologist and one of the founders of the humanistic approach to psychology.

Unconditional Positive Regard

A concept in client-centered therapy proposing that an individual should be accepted and supported regardless of what they say or do.

Gestalt Therapy

A type of mental health therapy that highlights the importance of personal accountability and concentrates on the person's current experiences, the dynamics between therapist and client, the social and environmental factors influencing a person's life, and the self-adjustments made in response to their broader circumstances.

Directive

An instruction or order given with authority, often in a formal or regulatory context.