The ________ Model Shows That a Firm's Quality Performance Is

question 45

Multiple Choice

The ________ model shows that a firm's quality performance is increasing while customer's expectations are also increasing.

• A) restructured customer-driven quality
• B) relative customer-driven quality
• C) redesigned customer-driven quality
• D) receptive customer-driven quality
• E) reactive customer-driven quality

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Definitions:

Compassion

The feeling that arises when a person is confronted with another's suffering and feels motivated to relieve that suffering. Compassion shows kindness, caring, and a willingness to help others.

Caring

Universal phenomenon that influences the way we think, feel, and behave in relation to one another.

Receptive Care

Care practices that involve actively listening and responding to the needs and preferences of patients.

Thoracentesis

A medical procedure involving the insertion of a needle through the chest wall to remove fluid from the pleural space for diagnostic or therapeutic purposes.