Examlex
Which of the following determinants of service quality involves consistency of performance and dependability?
Trust Accounts
Financial accounts held by a trustee for the benefit of a third party according to the terms of a trust agreement.
Gross Earnings
The total amount of money earned by an individual or company before any deductions such as taxes or benefits.
Income Taxes
Taxes levied by a government directly on income, both earned (salaries, wages, commissions) and unearned (dividends, interest, rents).
Petty Cash Fund
A small amount of cash on hand used for minor, incidental expenses within a business or organization.
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