The Competence Determinant of Service Quality Means Possession of the Required

question 73

True/False

The competence determinant of service quality means possession of the required skills and knowledge to perform the service.

---

Definitions:

Ankle Injury

A broad term that refers to any harm or damage to the ankle, ranging from sprains and fractures to tendonitis.

Cold Application

A therapeutic method involving the use of cold temperatures to reduce pain, swelling, and inflammation by decreasing blood flow to a specific area.

Postanesthesia Care Unit

A specialized hospital area where patients are monitored and cared for immediately after undergoing anesthesia, until they are deemed safe to leave.

Right Hemicolectomy

A surgical procedure to remove the right portion of the colon, typically to treat diseases such as cancer or severe Crohn's disease.