Deming Believed That Poor Quality Resulted from ________

question 28

Multiple Choice

Deming believed that poor quality resulted from ________.

• A) poor management of the system for continual improvement
• B) poor human resource management
• C) consumer complacency
• D) a lack of commitment on the part of management
• E) poor engineering and design

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Definitions:

Linear

Characterized by sequential progression where events or operations follow one after the other in a straight line.

Interrelated

Things or elements that are connected in such a way that each one influences or affects the others.

High-context Cultures

Societies or groups where communication is often indirect, and understanding depends heavily on context, non-verbal cues, and shared backgrounds.