________ Was Responsible for the Development and Dissemination of the Basic

question 66

Multiple Choice

________ was responsible for the development and dissemination of the basic seven tools of quality.

• A) Kaoru Ishikawa
• B) Philip Crosby
• C) Genichi Taguchi
• D) Armand Feigenbaum
• E) Joseph M. Juran

---

Definitions:

Reference Group

A social group that an individual uses as a standard for evaluating themselves and their behavior, influencing their attitudes and actions.

French Army

The land-based military component of the French Armed Forces, responsible for national defense and contributing to international security and peacekeeping efforts.

Bureaucracy

A system of government or management that is characterized by specialized roles, hierarchical structure, and adherence to fixed rules.

Reference Group

A social group that an individual uses as a standard for evaluating themselves and their own behavior.