What Is the Primary Contribution of Philip Crosby

question 62

Multiple Choice

What is the primary contribution of Philip Crosby?

• A) the concept of benchmarking
• B) his assertion that the entire organization should be involved in improving quality
• C) the zero-defects approach to quality improvement
• D) his emphasis on total involvement of the operating employees in improving quality
• E) the quality loss function and the concept of robust design

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Definitions:

Point Estimate

A single value given as an estimate of a parameter of a population.

Dependent Variable

A variable in statistical modeling and experiments whose value is dependent on that of one or more other variables.

Least Squares Estimate

A method of estimating the coefficients in a linear regression model by minimizing the sum of the squares of the differences between observed and predicted values.

Slope

A measure of the steepness or incline of a line, often calculated as the ratio of the vertical change to the horizontal change between two points on the line.