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Quality loss function and robust design are concepts included in Ishikawa's quality philosophy.
Surface Listeners
Individuals who give the appearance of listening without fully engaging or understanding the content being discussed.
Ineffective Listener
A person who struggles to listen actively, understand, or retain what is being communicated.
Detailed Notes
Concise records or annotations made during an event, meeting, or while studying to capture important information and insights.
Listening Style
The particular way or method a person prefers to receive and process auditory information from others during communication.
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