Which of the Following Variables Is Not at the Core

question 70

Multiple Choice

Which of the following variables is not at the core of quality management?

• A) leadership
• B) employee improvement
• C) customer role
• D) philosophy
• E) environmental characteristics

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Definitions:

Electronic Communication

The transfer of information or messages between individuals or groups using electronic devices such as computers, phones, and email.

Handbooks

Manuals or guidebooks that provide information on policies, procedures, and standards within an organization or for a specific product.

Manuals

Instructional guides or reference books that provide instructions, information, or guidance on how to operate devices, perform tasks, or follow procedures.

Employee Risk Aversion

The preference of employees to avoid taking risks, often influencing their decision-making and behavior in a workplace.