The Idea That Successful Firms Adopt Aspects of Each of the Various

question 81

Multiple Choice

The idea that successful firms adopt aspects of each of the various approaches to quality is referred to as a(n) ________ perspective.

• A) engineering
• B) operations
• C) contingency
• D) customer focus
• E) quality assurance

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Definitions:

Step-review Systems

A structured process for evaluating an employee's performance using a series of progressive steps or stages.

Grievance Procedures

Formal processes used within organizations to address complaints or disputes from employees regarding workplace issues.

Union Contracts

Agreements between employers and labor unions that outline wages, hours, benefits, and other employment terms and conditions.

Peer-review System

Peer-review System is a process used in academic and professional settings where work is evaluated by others in the same field to ensure quality and integrity.