The Second Building Block of a Quality Improvement System Is

question 68

Multiple Choice

The second building block of a quality improvement system is ________.

• A) people
• B) organizational learning and knowledge
• C) culture
• D) closeness to customers
• E) information and finance

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Definitions:

Growth Mindset

The belief that abilities and intelligence can be developed through dedication and hard work, emphasizing the importance of effort and resilience.

Instinctive Drift

"The tendency of animals to revert to instinctive behavior that interferes with learning."

Preparedness

The species-specific biological predisposition to learn in certain ways but not others.

Instinctive Drift

The tendency of an animal to revert to instinctive behaviors that interfere with the conditioned response being taught.