The Objective of a Quality Information System Is to Gather

question 79

Multiple Choice

The objective of a quality information system is to gather information relating to the key variable(s) that affect ________.

• A) process improvement
• B) customer services
• C) product quality
• D) customer services and product quality
• E) process improvement and customer services

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Definitions:

Cognitive Processes

Mental processes involved in gaining knowledge and comprehension, including thinking, knowing, remembering, judging, and problem-solving.

Acquisition

The processes of gaining new information and placing it in memory.

Retrieval

The process of searching for a memory and finding it.

Recognition

The ability to identify something as previously encountered or known, such as recognizing a face, place, or pattern.