Which of Garvin's Dimensions of Quality Include the "Bells and Whistles

question 79

Multiple Choice

Which of Garvin's dimensions of quality include the "bells and whistles" contained in products?

• A) performance
• B) conformance
• C) features
• D) aesthetics
• E) perceived quality

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Definitions:

Crises

Crises are situations of severe difficulty or danger, typically involving an abrupt change and requiring urgent action to prevent or mitigate a disaster.

Battle of Fallen Timbers

A 1794 battle near present-day Toledo, Ohio, where American forces defeated Native American forces, leading to the Treaty of Greenville and the opening of the Northwest Territory to settlement.

Assimilation Programs

Initiatives designed to integrate individuals of diverse backgrounds into a dominant culture, often at the expense of shedding their original cultural identities.

British Troops

Military forces from the United Kingdom, known for their roles in various international conflicts and peacekeeping missions.