Which of Garvin's Dimensions of Quality Include the "Bells and Whistles

question 79

Multiple Choice

Which of Garvin's dimensions of quality include the "bells and whistles" contained in products?

• A) performance
• B) conformance
• C) features
• D) aesthetics
• E) perceived quality

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Definitions:

Automobile Repair

The process of fixing issues related to a vehicle's operation, structure, or appearance.

Slot Machines

Slot machines are gambling devices operated by inserting coins into a slot and pulling a handle or pushing a button to activate one to three or more reels marked into horizontal segments by varying symbols.

Variable-ratio

In behaviorism, a variable-ratio schedule is a reinforcement strategy where a response is rewarded after an unpredictable number of responses, often leading to high and consistent response rates.

Gambling Behavior

Activities related to betting and wagering with the risk of losing possessions or money, often examined from psychological and socio-economic perspectives.