If You Select a Physician Based Solely on Reputation, You

question 46

Multiple Choice

If you select a physician based solely on reputation, you are basing your decision on which of the following dimensions of service quality?

• A) responsiveness
• B) empathy
• C) service reliability
• D) assurance
• E) tangibles

Understand the concept of automatic processing and how it differs from effortful processing.

Comprehend the impact of attention on the encoding and retrieval of memories.

Recognize the distinction between implicit and explicit memory systems.

Identify strategies for enhancing memory, including chunking, mnemonics, and the spacing effect.

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Definitions:

Prestige

Prestige denotes the respect, admiration, or deference a person or group garners from others, based on accomplishments, quality, or social status.

Parties

Social gatherings or celebrations where people come together to enjoy entertainment, companionship, and often food and drink.

Individual Attributes

Qualities, traits, or characteristics that distinguish or define a person as an individual.

Poverty

A condition where individuals or communities lack the financial resources and essentials for a minimum standard of living, leading to limited access to basic needs such as food, shelter, and healthcare.