What Is the Most Basic Level of Customer Relationship Marketing

question 73

Multiple Choice

What is the most basic level of customer relationship marketing?

• A) Transaction selling
• B) Relationship selling
• C) Account selling
• D) Networking
• E) Partnering/consultative selling

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Definitions:

Professors

Senior teachers at colleges or universities who are experts in their field, responsible for lecturing, researching, and guiding students in their academic pursuits.

Social Loafing

The occurrence where people put in less effort while working as part of a group than they do when working independently.

Collective Tasks

Activities or projects that require the joint effort of a group of individuals working together towards a common goal.

Effort

The use of physical or mental energy to achieve a goal or complete a task.