Which of the Following Is Most Likely NOT an Example

question 24

Multiple Choice

Which of the following is most likely NOT an example of the follow-up step of the selling process?

• A) A salesperson evaluating the effectiveness of a product after the sale.
• B) A salesperson calling a prospect for a buying decision about a product.
• C) A salesperson conducting a customer satisfaction survey 3 months after the sale.
• D) A salesperson addressing a customer complaint immediately and appropriately.
• E) A salesperson sending a thank-you note to a customer for a recent product purchase.

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Definitions:

Depreciation

The accounting method of allocating the cost of a tangible or physical asset over its useful life, representing how much of the asset's value has been used up.

Equipment

Tangible property owned by a business that is used in its operations to generate income, having a useful life beyond one year.

Net Income

The net income of a company following the deduction of all expenses, taxes, and costs from its total revenues.

Prepaid Insurance

An asset account that represents insurance payments made in advance for insurance coverage that applies to future periods.