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Discuss how sales technology such as CRM system and social media tools enable salespeople performing post-sales service behaviors?
Unpleasant Outcome
A result of actions or decisions that is negative or less favorable than anticipated, causing dissatisfaction or adverse effects.
Verbal Reprimand
A disciplinary action involving a spoken warning or rebuke to an employee for unsatisfactory performance or behavior.
Demotion
The act of lowering an employee's rank or position, typically as a result of organizational restructuring, performance issues, or disciplinary actions.
Motivation Theories
A set of theories designed to understand, explain, and predict the forces that drive individuals to engage in particular behaviors.
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